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Dealer Rater

 

Service was fast and friendly and the car was clean. We were very pleased.

- Don 1/17/12              

 

the staff are accomodating even our schedule will be next day...keep up the good your. thanks you for you best service.

- Ma Camilla 1/16/12

 

Professional service delivered on time at the price quoted. No surprises, as is always the case. Well done!

- Adam 1/16/12

 

Very prompt service. Car was very clean. Good coffee. Thank you

- Leslie 1/16/12

 

Came in for the service department to install a roof rack and running boards on my 11' MDX. I was told it would be a 4-4.5 hour wait but they were finished in 3 hours. I also appreciated that they washed and dried my car for me as well. Everyone was friendly and service was prompt. They even gave me a better deal than what I was originally quoted. Bonus!

- Kate 1/16/12

 

Just wanted to say how great the service was last Wednesday for my RDX. I'm new to the area and needed to come in for an oil change and Dave took care of me. Happy to know that my RDX will be in good hands from here on out. *however* the followup phone I received a day later was less than stellar. I was in a rush and accidentally picked up my phone, when I asked if I could call back... the rep said, it's a simple YES or NO question. left a bad taste in my mouth

- Mary 1/13/12

 

Good Service, great service employee communication and assistance. The waiting area/lounge is very comfortable. The only thing I would like to see different is- when you clean the car- do the inside as well. It wouldn't take that long to wipe down the dash etc. That would make it worth the extra time waiting for the car wash. I like that service- just wish it was a complete service. The vaccuum job that was done was sub par .

- Starre 1/20/12

 

Todd, Thank you for getting my car in for service on such short notice. It was very helpful to have the loaner car especially this time of the year when I needed to be getting ready for Christmas. Happy New Year, Mary Unes

- Mary 12/26/11

 

It was great working with Steve and I appreciated the "no high presssure sales" I am enjoying my RDX very much.

- Roseann 12/20/11

 

I had my Acura recently serviced with Able. He has been outstanding through out the two years I have known him, and he is a primary reason why I continue to comeback. He has always been accomodating and helpful. Thanks again.

- Steven 12/19/11

 

Fantastic service, fast timeframe and kid-friendly sales associates to give smiles to my baby girl as we waited!

- Tiffany 12/19/11

David Laird at Tempe Acura was amazing when our car broke down. He was patient in a frustrating situation and sent someone to my office to get my car fixed. We will continue to use David as our customer service rep. Thank you!!! 
- Kristine 8/17/2011

                                                                                                                                                     

                                                                                                                                          

I was met immediately, by an employee, when pulling up to the door. Dana, then took information and suggested that I wait in the waiting room. I then enjoyed coffee and a coke, read a magazine and watched TV. When my car was finished with the service, a mechanic explained the answer to a question I had. I then paid my bill and left.

sheilaz
Mesa, AZ

8/1/2011
The service was very good and timely and advisor was very helpful. I was taken right away (as soon as I got there), and the advisor explained eerything throughly including the price.
compas
Peoria, AZ

7/30/2011
Very friendly and efficient service advisor . She kept us informed at all stages of the process and job was completed as promised and when promised

mspooh00
Phoenix, AZ

7/30/2011
The navigation system in my TL was no longer accurate. I had the option of having it refurbished or purchasing a new system. On the first attempt to install the refurbished system the unit failed so the system was removed and sent again for repair. Repaired system was installed this week and is working great. I appreciated that when the system failed on first re-install it was removed and sent back without waiting for me to discover that it didn't work. The total charge was less than I expected. It was a minor inconvenience I suppose to return a second time to have the unit installed but I like feeling confident that the Acura is interested in having the unit work correctly. And the cookies are good.
jeanlester
Mesa, AZ

7/29/2011
We had a great exoerience with Acura of Tempe and are very happy with our 2011 Acura MDX. Dan Moore our salesperson was easy to work with ,helpful and informative.
plang
Tempe, AZ

7/29/2011
Great service. Always get a loaner need I need work done. Abel is always very friendly works to get me the best pricing possible. Nice touch to have the free drinks/snacks. Keep up the good work.
kent1
Chandler, AZ

7/28/2011
As always, Abel did a phenominal job taking care of me and my vehilce. Abel is very friendly, prompt and always follows up with his work. Abel always ensures I am comfortable while waiting for my car; i.e., ensures I have water/soda/snacks.

I always recommend that my friends go through Abel when they need work done on the Acura!
rob4092xx
Chandler, AZ

7/25/2011
My experience at Acura of Tempe was extremely positive. My salesman Dan Moore and the sales manager Joel West were very helpful and I did not feel any pressure. Highly recommended.
aajad
Mesa, AZ

7/23/2011
Came in for oil change & VIP treatment on my MDX. Was met promptly by Able who wrote up the paperwork for the service and the loaner car quickly. Was out on the road with a beautiful RDX loaner in under 15 minutes. I returned to my beautifully detailed MDX and again was met with friendly & prompt service. A wonderful experience all the way around.
mommy_niecee
Mesa, AZ

7/20/2011
Dana is always thorough and precise with our service. She is a good communicator and gives excellent service every time we are in. Thanks Dana!!

The Rybergs
osryberg
Phoenix, AZ


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