Acura of Tempe
7800 S Autoplex LoopTempe,AZ85284Sales: (877) 280-7706
- Service: (888) 690-8375
- Parts: (888) 286-2807
Dealer Rater
Excellent customer service. This was my first visit to Acura of Tempe, and Abel Talbo did an excellent job overseeing the work that needed to be done on my MDX. Will definitely return for future maintenance/repairs.
Michaelene
8/24/12
Wonderful Service. Todd was very efficient and friendly and got me into my loaner car fast fast fast.
Celeste
8/23/12
I'm always treated well and respected when I take my TL in for service. On my most recent visit, the service manager, Bob Santa Maria and service consultant, Abel Talbo saved me some funds by taking care of my problem in the service drive. That's professional and a commitment to service. Acura of Tempe is the only place I've had my car serviced and I'll continue going there as long as I'll have an Acura. My next vehicle will probably be another Acura.
Joseph
8/20/12
Exceptional service, as always! This is my 3rd Acura from Acura of Tempe since 2003, and all of my Acura's have only been serviced at Acura of Tempe. My service advisor, Todd, is the awesome!!
Mei
8/17/12
Great service today at Acura of Tempe!
Tracy
8/14/12
Very good service. Got a big nail in a brand new tire (less than 150 miles). Was exchanged (new one) because not repairable. No charge. Great service, nice people. Dana is wonderful
Guy
5/1/12
Keith helped me several months ago
purchase my MDX and the process was so smooth I didn't even think of going
elsewhere when it was time to replace my wife's car. Keith is very easy going
and a pleasure to work with. His finance guy, Vernon Redd, is top notch as
well. Both of them know what the client wants and how to give it to them.
Unless Acura really screws up their future designs, I'll be a client for life
and will refer anyone I can to these two guys.
4/28/12
Keith Baize was very helpful giving my son and I
information by e-mails. He knew what I wanted before I went to Acura of Tempe
to buy my vehicle. I am from El Paso, TX and my son lives in Arizona. Mr. Baize
would answer all the questions my son would ask him about the vehicles at the
lot. His manager was also very helpful and nice.
- Barbara
4/18/12
I have been buying new cars for 55 years my new car
buying experience was without a doubt the best experience I have ever had.
Michael was exceptional in the pre-sale period. Keith took over with the vehicle
delivery process, because Michael was sick the day I went into sign the final
papers. The level of professional did not change. Then Vernon came in to handle
all of the paper signing & again he was very professional and respectful.
What a great experience!
- Susan M. & Richard C.
3/8/12
Saw the 2003 Saturn L300 on-line and checked it out.Keith
answered all questions and didn't pressure,we test drove and I was sold.He drew
up the papers and I was on my way in 3 hours time.Nice staff -kudos to all!A
special thanks to Timmothy Cummings <a former Saturn rep himself> for his
e-mail expertise in locating an owners manual.
Thanks
- Chris T.
-2/28/12
Under Richard Cvijanovich leadership, Acura of Tempe is
the best dealership I have ever worked with. Their professionalism, knowledge,
attention to detail, and attentiveness is second to none! I have been taking my
2002 MDX in for service for the past 8 years and have always received excellent
service. Abel Talbo is our service representative and is proactive, accessible,
and works hard to get me the best prices on needed repairs. The dealership is
clean and provides an excellent environment for relaxing or working during service
visits. The service loaners are well equipped and spotless. I recently traded
my 2002 MDX in for a 2012 MDX and this transition, as expected, was seamless.
Joel West and Keith Baize handled the transaction quickly, efficiently, and
were always looking out for my best interests. Finally, Finance Manager, Kim
Neal, supported the financial component of the purchase with ease and
professionalism.
I highly recommend Acura of Tempe for all of your vehicle needs!
1/17/12
Service was fast and friendly and the car was clean. We were very pleased.
- Don
1/16/12
the staff are accommodating even our schedule will be next day...keep up the good your. thanks you for you best service.
- Ma Camilla
1/16/12
Professional service delivered on time at the price quoted. No surprises, as is always the case. Well done!
- Adam
1/16/12
Very prompt service. Car was very clean. Good coffee. Thank you
- Leslie
1/16/12
Came in for the service department to install a roof rack and running boards on my 11' MDX. I was told it would be a 4-4.5 hour wait but they were finished in 3 hours. I also appreciated that they washed and dried my car for me as well. Everyone was friendly and service was prompt. They even gave me a better deal than what I was originally quoted. Bonus!
- Kate
1/13/12
Just wanted to say how great the service was last Wednesday for my RDX. I'm new to the area and needed to come in for an oil change and Dave took care of me. Happy to know that my RDX will be in good hands from here on out. *however* the followup phone I received a day later was less than stellar. I was in a rush and accidentally picked up my phone, when I asked if I could call back... the rep said, it's a simple YES or NO question. left a bad taste in my mouth
- Mary
1/20/12
Good Service, great service employee communication and assistance. The waiting area/lounge is very comfortable. The only thing I would like to see different is- when you clean the car- do the inside as well. It wouldn't take that long to wipe down the dash etc. That would make it worth the extra time waiting for the car wash. I like that service- just wish it was a complete service. The vacuum job that was done was sub par .
- Starre
12/26/11
Todd, Thank you for getting my car in for service on such short notice. It was very helpful to have the loaner car especially this time of the year when I needed to be getting ready for Christmas. Happy New Year, Mary Unes
- Mary
12/20/11
It was great working with Steve and I appreciated the "no high presssure sales" I am enjoying my RDX very much.
- Roseann
12/19/11
I had my Acura recently serviced with Able. He has been outstanding through out the two years I have known him, and he is a primary reason why I continue to comeback. He has always been accomodating and helpful. Thanks again.
- Steven
12/19/11
Fantastic service, fast timeframe and kid-friendly sales associates to give smiles to my baby girl as we waited!
- Tiffany
I was met immediately, by an employee, when pulling up to the door. Dana, then took information and suggested that I wait in the waiting room. I then enjoyed coffee and a coke, read a magazine and watched TV. When my car was finished with the service, a mechanic explained the answer to a question I had. I then paid my bill and left.
8/17/2011
David Laird at Tempe Acura was amazing when our car broke down. He was patient in a frustrating situation and sent someone to my office to get my car fixed. We will continue to use David as our customer service rep. Thank you!!!
- Kristine
8/1/2011
Peoria, AZ
7/30/2011
Very friendly and efficient service advisor. She kept us informed at all stages of the process and job was completed as promised and when promised
mspooh00
Phoenix, AZ
7/30/2011
The navigation system in my TL was no longer accurate. I had the option of having it refurbished or purchasing a new system. On the first attempt to install the refurbished system the unit failed so the system was removed and sent again for repair. Repaired system was installed this week and is working great. I appreciated that when the system failed on first re-install it was removed and sent back without waiting for me to discover that it didn't work. The total charge was less than I expected. It was a minor inconvenience I suppose to return a second time to have the unit installed but I like feeling confident that the Acura is interested in having the unit work correctly. And the cookies are good.
Mesa, AZ
7/29/2011
We had a great experience with Acura of Tempe and are very happy with our 2011 Acura MDX. Dan Moore our salesperson was easy to work with ,helpful and informative.
Tempe, AZ
7/29/2011
Great service. Always get a loaner need I need work done. Abel is always very friendly works to get me the best pricing possible. Nice touch to have the free drinks/snacks. Keep up the good work.
Chandler, AZ
7/28/2011
As always, Abel did a phenomenal job taking care of me and my vehicle. Abel is very friendly, prompt and always follows up with his work. Abel always ensures I am comfortable while waiting for my car; i.e., ensures I have water/soda/snacks.
I always recommend that my friends go through Abel when they need work done on the Acura!
Chandler, AZ
7/25/2011
My experience at Acura of Tempe was extremely positive. My salesman Dan Moore and the sales manager Joel West were very helpful and I did not feel any pressure. Highly recommended.
Mesa, AZ
7/23/2011
Came in for oil change & VIP treatment on my MDX. Was met promptly by Able who wrote up the paperwork for the service and the loaner car quickly. Was out on the road with a beautiful RDX loaner in under 15 minutes. I returned to my beautifully detailed MDX and again was met with friendly & prompt service. A wonderful experience all the way around.
Mesa, AZ
7/20/2011
Dana is always thorough and precise with our service. She is a good communicator and gives excellent service every time we are in. Thanks Dana!!
The Rybergs
Phoenix, AZ