Keith helped me several months ago purchase my MDX and the process was so smooth I didn't even think of going elsewhere when it was time to replace my wife's car. Keith is very easy going and a pleasure to work with. His finance guy, Vernon Redd, is top notch as well. Both of them know what the client wants and how to give it to them. Unless Acura really screws up their future designs, I'll be a client for life and will refer anyone I can to these two guys.
Keith Baize was very helpful giving my son and I information by e-mails. He knew what I wanted before I went to Acura of Tempe to buy my vehicle. I am from El Paso, TX and my son lives in Arizona. Mr. Baize would answer all the questions my son would ask him about the vehicles at the lot. His manager was also very helpful and nice.
I have been buying new cars for 55 years my new car buying experience was without a doubt the best experience I have ever had. Michael was exceptional in the pre-sale period. Keith took over with the vehicle delivery process, because Michael was sick the day I went into sign the final papers. The level of professional did not change. Then Vernon came in to handle all of the paper signing & again he was very professional and respectful. What a great experience!
- Susan M. & Richard C.
Saw the 2003 Saturn L300 on-line and checked it out.Keith answered all questions and didn't pressure,we test drove and I was sold.He drew up the papers and I was on my way in 3 hours time.Nice staff -kudos to all!A special thanks to Timmothy Cummings <a former Saturn rep himself> for his e-mail expertise in locating an owners manual.
- Chris T.
Under Richard Cvijanovich leadership, Acura of Tempe is the best dealership I have ever worked with. Their professionalism, knowledge, attention to detail, and attentiveness is second to none! I have been taking my 2002 MDX in for service for the past 8 years and have always received excellent service. Abel Talbo is our service representative and is proactive, accessible, and works hard to get me the best prices on needed repairs. The dealership is clean and provides an excellent environment for relaxing or working during service visits. The service loaners are well equipped and spotless. I recently traded my 2002 MDX in for a 2012 MDX and this transition, as expected, was seamless. Joel West and Keith Baize handled the transaction quickly, efficiently, and were always looking out for my best interests. Finally, Finance Manager, Kim Neal, supported the financial component of the purchase with ease and professionalism.
I highly recommend Acura of Tempe for all of your vehicle needs!
Service was fast and friendly and the car was clean. We were very pleased.
the staff are accommodating even our schedule will be next day...keep up the good your. thanks you for you best service.
- Ma Camilla
Professional service delivered on time at the price quoted. No surprises, as is always the case. Well done!
Very prompt service. Car was very clean. Good coffee. Thank you
Came in for the service department to install a roof rack and running boards on my 11' MDX. I was told it would be a 4-4.5 hour wait but they were finished in 3 hours. I also appreciated that they washed and dried my car for me as well. Everyone was friendly and service was prompt. They even gave me a better deal than what I was originally quoted. Bonus!
Just wanted to say how great the service was last Wednesday for my RDX. I'm new to the area and needed to come in for an oil change and Dave took care of me. Happy to know that my RDX will be in good hands from here on out. *however* the followup phone I received a day later was less than stellar. I was in a rush and accidentally picked up my phone, when I asked if I could call back... the rep said, it's a simple YES or NO question. left a bad taste in my mouth
Good Service, great service employee communication and assistance. The waiting area/lounge is very comfortable. The only thing I would like to see different is- when you clean the car- do the inside as well. It wouldn't take that long to wipe down the dash etc. That would make it worth the extra time waiting for the car wash. I like that service- just wish it was a complete service. The vacuum job that was done was sub par .
Todd, Thank you for getting my car in for service on such short notice. It was very helpful to have the loaner car especially this time of the year when I needed to be getting ready for Christmas. Happy New Year, Mary Unes
It was great working with Steve and I appreciated the "no high presssure sales" I am enjoying my RDX very much.
I had my Acura recently serviced with Able. He has been outstanding through out the two years I have known him, and he is a primary reason why I continue to comeback. He has always been accomodating and helpful. Thanks again.
Fantastic service, fast timeframe and kid-friendly sales associates to give smiles to my baby girl as we waited!
I was met immediately, by an employee, when pulling up to the door. Dana, then took information and suggested that I wait in the waiting room. I then enjoyed coffee and a coke, read a magazine and watched TV. When my car was finished with the service, a mechanic explained the answer to a question I had. I then paid my bill and left.
David Laird at Tempe Acura was amazing when our car broke down. He was patient in a frustrating situation and sent someone to my office to get my car fixed. We will continue to use David as our customer service rep. Thank you!!!